Why Choose Us
Work with a team you can trust
From our local community to the national level, etc group is honored to be recognized
Locally
- Top 10 Women-Owned business
- Top 100 Middle-Market Business
- Top 100 Privately-Owned Business
- Top 500 Family-Owned Business
Statewide
- Top 100 Women-Owned Business
- Top 100 Diversity-Owned Business
- Top 100 Privately-Owned business
Nationally
- Top 500 Women-Owned Business
- Top 500 Diversity-Owned Business
We are always willing to go the extra mile for our clients
etc group is a company built on integrity and strong values. Our tenacity has become the backbone of our company’s culture, enabling us to accomplish numerous business goals.
Over the years, etc group has not only had the honor of being recognized on local, state, and national levels, but we have also worked vigorously to build strong and valuable partnerships with airlines, hotels, and car rental companies. We are fully committed to our clients and are driven to deliver satisfaction in every aspect of our partnerships. Our goal is to continue to raise the bar on excellence.
Cost Management
Our industry alliances enable our clients to reap numerous benefits, such as strategic costs avoidance programs and negotiating leverage.
Customer Service
Our tenured and highly vetted travel ambassadors deliver consistent high touch / high quality customer service, along with 24/7 support and a white-glove level of care.
Top-notch Technology
We are proud to offer exceptional technology that is both customizable and user-friendly. This allows for outstanding visibility on important items such as traveler tracking, unused tickets, and consolidated reporting.
Our Commitment
Our team will manage sourcing of airline, hotel, and car rental companies, along with strategic contracting and rate loading. We will also work to validate contracts for compliance and consistency.
We will collaborate with our clients to create customized business plans, laser focused on tactical items. We offer customizable features and program enhancements.
We will provide comprehensive program tracking and analyzation of consolidated reporting. Additionally, we conduct travel program growth consultations, both quarterly and annually.
We utilize trackers to manage our clients’ unused ticket inventories. This capability is available for both traditional and online transactions. It’s the perfect way to ensure no spend is left unutilized.
We specialize in consultative cost containment, travel policies, and compliance solutions. We also offer unlimited regional employee seminars and ongoing training.
A dedicated account manager is there to provide clients with clear, concise, and timely communication, along with consistent and proactive feedback to program stakeholders as well.
Achievements
Locally
2022 – Top 10 Women-Owned Business in Dallas
2021 – Top 10 Women-Owned Business in Dallas
2021 – Top 100 Family-Owned Business in Dallas
2021 – Top 500 Private Company in Dallas
2020 – Top 10 Women-Owned Business in Dallas
2020 – Top 100 Private Company in Dallas
2019 – Top 10 Women-Owned Business in Dallas
2019 – Top 50 Private Company in Dallas
2019 – Top 50 Middle Market Company in Dallas
2018 – Top 10 Women-Owned Business in Dallas
2018 – Top 10 Minority-Owned Business in Dallas
2018 – Top 100 Private Company in Dallas
2018 – Top 50 Middle Market Company in Dallas
2017 – Top 10 Women-Owned Business in Dallas
2017 – Top 100 Private Company in Dallas
2017 – Top 50 Middle Market Company in Dallas
2017 – Top 100 Places to Work in Dallas
Statewide
2018 – Top 100 Women-Owned Business in Texas
2018 – Top 100 Private Company in Texas
2018 – Top 50 Diversity-Owned Business in Texas
2017 – Top 100 Women-Owned Business in Texas
2017 – Top 100 Diversity-Owned Business in Texas
Nationally
2018 – Top 500 Women-Owned Business in America
2018 – Top 500 Diversity Owned Business in America
2017 – Top 500 Women-Owned Business in America
2017 – Top 500 Diversity Owned Business in America
2017 – DFW Entrepreneur of the Year Nominee (Debbie Frazier)
Words from our clients
“You can sum up Debbie, Connie and etc group with two words: The best. I have managed travel for over 27 years with Dow Chemical, PepsiCo, and Dean Foods. I have worked with some larger, as well as smaller travel companies in the past, but none could compare to the service and personal attention that etc group gives, not only to me, but our entire company. I have personally been involved with etc group for over 8 years and they have managed Dean Foods travel program for over 20 years now. I have compared etc group to other travel partners of my past and etc is simply above and beyond any of them. What you see is what you get. They are the most genuine and transparent travel company you will find.”
Dean Foods
Scott T.
“I have had the great fortune to work with etc group in three different companies over the last 15 years. Every opportunity I have to introduce them to a new company, I take advantage of it and have never been disappointed. The etc group team brings an attitude of excellence that is difficult to match, whether it is in the service provided by the individual consultants or the one-on-one relationships they so actively foster. They have customer service down to an art!”
Trimark Strategic
Karen McCain
“etc group has been fantastic in helping us meet travel cost containment strategies for our field personnel and training teams. We have much more visibility for the travel areas that require the most attention, allowing us the opportunity to anticipate the latest cost trends. Thanks, etc!”
Fuzzy’s Taco Shop
Ken Murray
“We rely on etc group for all of our organizations travel arrangements. They have been an outstanding partner of the Dallas Stars for over eight seasons, and we highly recommend them. Their experience, customer service and attention to detail are perfect for our fast-paced environment.”
Dallas Stars
Jim Lites
Corporate Travel Management
Global Meetings, Events & Incentives
